Funambol Launches New Customer Web PortalCompany also debuts new mobile open source community help system
REDWOOD CITY, Calif. – May 12, 2009 – Funambol, the leading provider of mobile open source cloud sync and push email, today announced the immediate availability of a new customer portal. The new portal, pictured below, provides commercial users with a centralized site to:
- receive important company announcements and product notifications
- download commercial software releases and updates
- submit trouble tickets, with supporting information and files, and track their status
- search a software knowledgebase
- check and update account information
The portal is available to customers of the company’s Carrier Edition software. A separate communication will be provided shortly to customers with their portal access information.
Funambol also today launched a new help system that is freely available to everyone in its mobile open source community. It includes a searchable knowledgebase of technical support issues and FAQs answered by the Funambol support team. Users that cannot find an answer in the existing FAQs can submit a new question. The help system is available at https://help.forge.funambol.org/.
Funambol is the leading provider of mobile open source cloud sync and push email. Funambol open source software has been downloaded over three million times by 50,000 developers and project participants in more than 200 countries. The commercial version of Funambol has been deployed at mobile operators, portals, device manufacturers, service providers and ISVs including customers such as AOL, 1&1, Earthlink and CA, Inc. Funambol is headquartered in Redwood City, California with an R&D center in Italy. For more information, please visit http://www.funambol.com. You can follow Funambol on Twitter at http://twitter.com/funambol.